Consumer Services

We want to help you!

Being in debt isn't just a finance issue. It can impact your life in many different ways.
We can and want to help you pay your bills, settle your accounts, and breathe just a little bit easier.  Simply provide your Collection Officer with some friendly cooperation and the details of your financial situation and we will work with you to set up feasible and viable payment arrangements.  Why wait any longer? Give us a call today!
Several quick and easy payment options are available. If you can’t find an option that works for you, we can customize a payment program based on your financial ability. Give us a call today.
We also offer advice for smart and effective debt repayment.

Your payment options:

Several quick and easy payment options are available online.

Payment Options

Talk to us & request a call back:

We also offer advice for smart and effective debt repayment. Contact us today.

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Financial information form:

Please gather together all of your financial information - Assets, Liabilities, and Income.  Fill out this online form and have your supporting documentation available.
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Dispute Form

Please fill out the form below explaining your dispute in detail. We will work diligently to arbitrate and resolve your dispute as quickly as possible.  Please be sure to clearly indicate those amounts you are not disputing.

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If you have any ideas or suggestions on how we can improve our account recovery process, we welcome your feedback.

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Do you have a complaint with our office, let us know? Your opinion matters!

If, for any reason, you were not completely satisfied with your experience, please take a moment to let us know. We take complaints very seriously! Our goal is to make your experience as friendly, efficient, and satisfactory as possible.

To file a complaint, please use the form below.

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What can & cant collection agencies do?

Collection Agencies are provincially regulated. In Ontario we are regulated by the Collection and Debt Settlement Services Act, R.S.O. 1990, c. C.14, formerly known as the Collection Agencies Act. 
For further information, click on the link below:

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Want to know about your credit report?

For everything you need to know, check out this site:

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Where to get alternate help:

If your financial problems are getting out of hand, consider contacting a credit counselling service for help by clicking on one of the following:

The Ontario Association of Credit Counselling Services
Credit Counselling Canada
The Canadian Association of Insolvency and Restructuring Professionals (CAIRP)

Please note that credit counsellors are different from debt settlement services. Debt settlement services will charge you a fee to help you negotiate a plan to repay your debts. Credit counsellors are often not-for-profit organizations.

Watch out for debt settlement companies that:

Always take the time to fully read and understand your contract. Remember that some of these companies will charge a cancellation fee if you want to terminate your contract before the end of its term. PLEASE BE CAREFUL!